Best Western Plus Palo Alto Inn & Suites

“Service is amazing. We had Matt check us in last evening, and he is so friendly and helpful and great. Answered all my questions. The room was fine except for the bathroom. The only complaint I have is how slippery the floor is after a shower. I'm pregnant and nearly slipped after getting out. Of I hadn't had a towel to lay on the floor I would have had to get down and crawl to avoid slipping. Also, for the breakfast I have never been to a hotel breakfast that didn't have a waffle maker. I was so excited for that because it's the only good food hotels usually have because of budgeting or whatever to save money but there wasn't one. Overall a good experience but probably wouldn't be my first choice to return (yes because of a lack of waffles) if other hotels in the area had similar priced rooms.”

“Room was clean and honestly nothing special for the price but what really made my stay worth it, was the sweet goth girl working the front desk! She gave me great great suggestions for food and music in the area and that made my entire trip. I didn’t catch her name but she made a friend and hope she’s still here on my next visit back.”